FAQ
Answers about products, logistics, documents, and sales support.
Find straightforward answers to common product, logistics, documentation, and contact questions.
What is a peat substrate and why is it used?
Peat-based substrates are used because they can provide a stable balance of moisture retention, aeration, and workable structure for professional growing systems.
Which crop programs does ASB Professional focus on?
ASB Professional focuses on seedling and propagation mixes, organic production, blueberry programs, mushroom farm peat, potting substrates, raw peat, and market-specific professional horticulture programs.
Can formulations be adjusted by crop or market?
Yes. Product discussions can cover target structure, pH direction, additives, packaging format, and market-specific positioning before a final recommendation is made.
How do fine, medium, and coarse structures differ?
Fine structures are commonly used for propagation, while broader or coarser structures are typically considered where more drainage and air space are needed.
Do you provide technical documents?
Yes. Brochures and supporting documents can be accessed through the Downloads page, and additional files can be requested directly from the team.
What packaging formats are available?
Available formats depend on the product line and market, but the Estonia brochure shows professional grower formats such as 50 L, 80 L, 200 L, 250 L, 5,500 L, 5,800 L, and 6,000 L, with smaller retail sizes available for selected lines.
What are lead times for orders?
Lead times vary by season, product configuration, and destination. The most reliable way to estimate timing is to send the target product, volume, and destination through the contact page.
How is shipping handled?
Shipping is handled case by case based on the product program, destination market, and the office or sales manager responsible for the inquiry.
Can I request samples or trial volumes?
Trial discussions are possible, but sample availability and format depend on the product family, market, and current sales coordination.
Are there products suitable for controlled-environment growing?
Yes. The product structure includes propagation and high-porosity families that can be discussed for greenhouse and controlled-environment applications.
Do you offer private label or custom programs?
Yes. Raw materials and custom formulation programs can be discussed for OEM, private label, and market-specific needs.
What information is useful for a quotation request?
Share the crop or use case, target structure, packaging preference, volume, and destination market or port so the right product recommendation and quotation can be prepared.
How do I find the right sales contact?
Use the Contact page to browse the team by manager or by region. North America and Worldwide contacts are organized separately for faster access.
How are sustainability and compliance documents handled?
The Sustainability and Downloads pages bring together brochures, certificates, reports, and related material in one clear place.
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